Created: 2020-01-10

Last modified: 2020-01-11

Info we collect

The particular kinds of info we gather usually depend on how you interact with us, like which dragonline services you use and how you do so.

You provide some of it directly (such as by registering for an account).

We collect info you choose to provide or give to us in any manner. You don’t have to share info when we ask you for it, but if you decline, you might not be able to access certain dragonline services or take advantage of their full functionality. We collect info you enter or otherwise provide on the dragonline services, including:

When you use our app dragonline, note that some info will be publicly accessible to others, such as your events attending, account name from games. Players can receive notifications from their friends to attend to an event.

We record some of it automatically (including with technologies like cookies).

We may use technologies like cookies and our own servers to help us collect and store this info, including in log files.

We receive some of it from third parties (like social media companies).

We may collect info from third parties to supplement the info you provide and the info we collect automatically. For example:

How we collect info

Cookies & Related technologies

“Cookies” are small pieces of data that online services you use place on your device for record-keeping and identification purposes. “Web beacons” are transparent pixel images that allow online services to collect info about the ways you interact with them (like whether you’ve opened an email or clicked on an ad).

Dragonline services use cookies, web beacons, and similar technologies to automatically collect, store, and read files on your device. They may be delivered in a first party (i.e., by dragonline) or third-party (i.e., by other companies) context. These tools help dragonline services work and operate more efficiently, as well as capture info about how you interact with us (see Info We Collect).

We also use our servers in connection with these technologies to collect info about the ways you interact with dragonline services and store it in log files. This may include, for example, info that your device, browser, or operating system sends to us when you access dragonline services (like device IDs, IP addresses, and hardware or software specifications) and details about how you use your dragonline account (like the particular features you use, your app interactions and statistics, and other similar info).

We use info gathered through technologies like cookies for several reasons, including:

You can learn more about cookies and similar technologies, including details of how to manage or disable them, by visiting or consulting your browser’s privacy features. Some ways of managing traditional cookies may not impact the use of other technologies, but certain browsers may offer their own tools for removing HTML5. For additional details about managing Flash cookies, click here.

Please note that disabling technologies like cookies may prevent you from using the full functionality of dragonline services and dragonline services may not work as we intended.


In addition to the technologies we place, other companies may set their own cookies or similar tools when you visit dragonline services. This includes vendors we’ve engaged to provide services on our behalf (like website analytics), as well as third parties that deliver content (like videos from YouTube) or offers (like ads from ad networks) contained on dragonline services. We may receive reports based on our partners’ use of these tools on an individual or aggregate basis.

For example, we use third-party analytics providers (like Google Analytics) to help evaluate and report on use of dragonline services. We also partner with ad companies to support our marketing efforts, including by serving you ads better tailored to your likely interests (such as based on your browsing activity on dragonline services and when visiting other online services). These companies may set and read their own cookies and similar technologies to gather info about your online activities across websites and services.

Some analytics providers and ad companies offer you choices about how they collect and use info directly on their websites. You may also be able to opt-out in some cases by visiting or, or if you’re located in the EU or Canada, or respectively.

Please note that opting-out of interest-based advertising won’t necessarily entirely prevent info from being collected automatically on dragonline services, and it doesn’t mean you’ll receive fewer ads or stop them from being displayed. Instead, the ads you do receive won’t be interest-based any longer and therefore might be less relevant to your interests.

How we use and share info

Using info

Some of the most common examples of how we use info include:

We may also use, disclose, and preserve info to:

Sharing info

If we ever stop providing dragonline services, we may share your info with the buyer.

We share the info we collect anonymously with partners companies, subsidiaries and affiliates. Since we’re a global company, this means your info may be transferred to or stored in locations outside your country of residence.

We also share info with service providers that operate on our behalf for the purposes discussed in this policy. For example, when you buy something on dragonline services, we’ll share your payment-related info with entities we’ve engaged to process payments and provide similar financial services (like fraud prevention). Other common examples include partners that help us store data, send marketing emails, and provide Player Support services.

We may disclose player info in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings). This means your info may be one of the assets transferred to the acquiring entity in such situations.

We may also use, disclose, and preserve info to:

Third-party websites and services

There are several ways you might share info with third-party websites or services in connection with your visit, including:

Please remember to contact third parties directly (and not dragonline) if you have any questions or concerns about their practices.

Children’s privacy

Dragonline services are general audience services not intended for children under the age of 13. We don’t direct content specifically at, and don’t knowingly collect personal info from, any such children. If you’re younger than 13, please don’t use dragonline services or otherwise provide us any info. If you’re the legal guardian of a child younger than 13 and have reason to believe he or she has provided info to dragonline, please contact us immediately to request that we delete it.

Your choices and controls

You can use many parts of dragonline services without ever creating an account, purchasing our products or services, or otherwise submitting info like your name or email address to us. If you do choose to share this info with us, we generally retain it as long as your account is active or as is otherwise necessary to provide dragonline services and operate our business (including for purposes like complying with our legal obligations, managing internal books and records, preventing fraud, resolving disputes, and enforcing our contracts and terms, such as this policy and the Terms of Use), unless a longer retention period is permitted or required by law.

We offer players choices about the types of communications they receive from dragonline. If you choose to receive marketing and promotional emails from us but later change your mind, simply “unsubscribe” by following the instructions in the relevant email. These choices don’t apply to mandatory communications that are part of dragonline services, like important account-related notices.

Dragonline services also have many built-in tools to help players exercise control over their info directly. Many Internet browsers allow you to reject, manage, and delete cookies. You may also be able to manage other similar technologies, like HTML5, by changing your browser settings (see Info We Collect Automatically).

If you don’t want to take advantage of the services that third-party analytics and advertising companies provide on dragonline services, you may be able to opt-out of some of them by visiting or, or if you’re located in the EU or Canada, or respectively.

If you’re concerned with the way we’re handling your info, or would like to access, update or delete the personal info associated with your dragonline account, please contact us. You can also learn more about how to request access to your account info here, or about how to delete your account here.

Note that asking us to remove personal info or refrain from processing it may also result in account suspension or termination, in which case you’ll no longer be able to access many of dragonline services. We may also retain certain info associated with your account for purposes like complying with our legal obligations, managing internal books and records, preventing fraud, resolving disputes, and enforcing our contracts and terms, such as this policy and the Terms of Use.

Before we process requests to access, update, delete, or otherwise process personal info in different ways, we may ask you to verify your identity (like by logging-in to your account or providing us with certain info to help us confirm ownership) and we may request payment where allowed by law.


We use appropriate physical, technical, and organizational security safeguards to help protect your info from unauthorized access, use, or disclosure both during transmission and in storage. We also use technologies like encryption and hashing to protect some of the info we collect.

However, please note that no server, communications network, or data transmission over the Internet is 100% secure. Dragonline services are no exception. We can’t guarantee the security of any info transmitted through dragonline services and make no assurances about our ability to prevent any such loss or misuse.

It’s up to you whether you’d like to share info with us; if you do, you’re acknowledging that you’re doing so with this risk.

Updates and revisions

We’ll update our privacy policy from time to time to reflect changes in technology, law, our business operations, or any other reason we determine is necessary or appropriate. When we do make changes, we’ll update the “Last Modified” date at the top of the policy and post it to dragonline services. If we make material changes to the policy or the ways we process player info, we’ll provide you additional notice as well (such as by prominently posting a notice of the changes on dragonline services before they take effect or sending you a notification directly). We encourage you to check back periodically to review this policy for any changes since your last visit.

This will help ensure you better understand your relationship with Dragonline, including the ways we process your info.

Contact us

To contact us about anything, please send to us via email at